Warranty

 

EQ8 Audio products are warranted against defects in materials and craftsmanship for a period of one year from the date of original retail purchase, when used in accordance with EQ8 Audio's user manuals. Under this warranty, your claim can be directed to EQ8 Audio, even if you purchased the product from an authorized third party. During the warranty period, EQ8 Audio will, at its sole option, repair or replace the original or defective parts. This warranty does not include damage resulting from accidents, or from improper use, maintenance, or repair, or from other causes that are not defects in materials or craftsmanship.

Unfortunately, from time to time, EQ8 products are sold by dealers or internet sites that are not authorized by EQ8 Audio. In most cases, products sold by these unauthorized companies were not purchased directly from EQ8 Audio. EQ8 products sold by unauthorized dealers are sometimes:

  • Purchased on a "gray" market from other countries and illegally sold in the INDIA
  • Counterfeit products not produced by EQ8 Audio
  • Damaged, defective, or previously used products (B-stock)
  • Products stolen from authorized dealers or other sources

Unauthorized dealers may deceive consumers by implying the product is covered by EQ8 Audio's warranty policy. Any products sold by unauthorized dealers are not entitled to EQ8 warranty coverage. We are using our best efforts to prohibit companies from taking advantage of consumers, but these practices still exist. To ensure quality and warranty on your purchase only buy from EQ8 Audio authorized retailers/ re-sellers/ commercial distributors.