Customer Support

 

Return Policy:

Products purchased on www.eq8audio.com can be returned within 7 days of the delivery date.

To be eligible for a return, your item must be unused. It should be in the original packaging accompanied with the receipt or proof of purchase. Refunds are not offered on Wireless Headphone purchases. However, we do provide replacement in case of any defect.

Please email your request along with the order number to care@eq8audio.com for further processing. After receiving the product our testing team will verify, approve and process the replacement accordingly.

 

Cancellation Policy:

To cancel your order, please e-mail us at care@eq8audio.com or call us on +91 808 022 7002 or you can directly cancel the order by logging in to your account on www.eq8audio.com.

You can only cancel the order before the order has been dispatched.